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XTMA
Cross-grade · Pilot-led04 / 08 · Capability

Less chasing. More doing.

AI assistants for repeat work, with clear boundaries and your team in control of important decisions.

Is this you?Read these before anything else
  • Someone on your team retypes very nearly the same reply every single day.
  • Quotes wait, because the person who prepares them is busy chasing something else.
  • A report gets rebuilt by hand every week from the same three exports.
Not yet, if

Catalyst needs one repetitive workflow, a named owner and source data someone already trusts. Without those three the pilot has nothing to measure, and a pilot that cannot be measured is not worth running.

What you getIncluded in scope
Sales
Lead response, quotes and follow-up prepared for review. Pricing and commitments are always checked by your team.
Customer care
Support drafts, order status and review replies, with exceptions escalated rather than answered.
Finance
Invoice checks, ageing and reminders. Finance validates and approves before anything moves.
Operations
Purchase preparation, stock alerts and vendor chasing, inside defined order and reorder limits.
Team productivity
Reports, meeting actions and onboarding, with source checks and clear task ownership.
Control
Every deployment sets approval gates, usage caps, an action log and a stop control before it goes live.
Which starting pointChosen by the business, not the budget

Starter

One or two queues, activated one at a time.

Two assistants and a monthly action allowance sized for a single team.

Team

A department with several recurring queues.

Five assistants and a larger action allowance across connected workflows.

Works

Multiple departments running in parallel.

Ten assistants and the largest action allowance, with usage limits agreed in advance.

How it startsFour stages
1

Choose

Measure the current volume, the time spent and the error pattern.

2

Configure

Connect approved inputs and write down the authority boundaries.

3

Test

Review sample outputs and exceptions before anything runs live.

4

Run

Monitor quality, approval delays and usage. Tune before expanding.

Timing
Begin with the smallest queue that can remove a measurable burden from a named person.
How we judge it
Useful drafts, reduced handling time and controlled errors — with approvals that stay meaningful rather than becoming rubber stamps.
Best fit
One repetitive workflow, a named owner and usable source data. Standard packages attach from Signal; entry pilots are separately scoped.
Good to know
Standard template setup is included for supported connectors. Custom agent development and new integrations are scoped separately.

Scope, feasibility and investment are confirmed in a proposal written against your brief. Nothing on this page is a quotation.

The next step

Find the bottleneck.

  • What is happening?
  • What should be happening?
  • What is it costing you?

We’ll determine whether there is a system worth building — and tell you if there isn’t.